Upstairs: Lord Netherwood, a coal baron, earns his considerable wealth from the three mines he owns. Supplying a bustling industrial empire with the highest-quality coal keeps his coffers filled --- money he needs to run his splendid estate, Netherwood Hall, and to dress his wife and daughters in the latest fashions. And keeping his heir, the charming but feckless Tobias, out of trouble, doesn't come cheap.

Downstairs: Eve Williams, the wife of one of Lord Netherwood's most stalwart employees, cleverly manages her family's well-being on the low wages her hardworking husband earns in the mines. But when her ordered life amid the terraced rows of miners' houses is brought crashing down by the twin arrivals of tragedy and charity, Eve must look to her own self-sufficiency and talent to provide for her three young children.

And soon the divide between "upstairs" and "downstairs" is about to close...and neither world will ever be the same.